FourthWall Media announced Precision Diagnostics, a tool intended to help cable operators to monitor their physical plant to detect problems in advance of any customer disruptions. MassiveData, a division of FourthWall, is expanding the return path data collected from millions of set-top boxes to include diagnostics that report on the health of devices and the cable network overall.
The Precision Diagnostics product is designed to provide set-top box and plant information including model information, frequency and signal levels, plant and network information, DVR health, VOD service information, crash and reset status and others. Precision Diagnostics is scheduled to enter service in January.
