Connecticut Telephone selects NetCracker's end-to-end operations support system solution
July 20, 2001--The NetCracker service delivery, provisioning, and network inventory solutions will help Connecticut Telephone maintain the most efficient customer service network possible with a minimum of effort.
NetCracker Technology, a provider of comprehensive network infrastructure management solutions, announced that Connecticut Telephone, an independent telecommunications service provider in Connecticut, has implemented NetCracker as a key component of its operations support system (OSS) solution. The NetCracker service delivery, provisioning, and network inventory solutions will help Connecticut Telephone maintain the most efficient customer service network possible with a minimum of effort.
The NetCracker Solution automates end-to-end service provisioning based on the business processes and provisioning algorithms of the organization. It uses NetCracker's Customer Provisioning Portal to receive service order requests, NetCracker's Inventory Management application to regularly identify and reconcile the physical and logical resources against available capacity and NetCracker's Provisioning module to automate business processes and support flow-through provisioning. As users initiate requests for new service via their browser, the system automatically builds an end-to-end path, reserves capacity on both the physical and logical layers of the network, and creates a circuit layout record (CLR) for activation.
About NetCracker Technology:
NetCracker Technology is a provider of inventory-based Network Infrastructure Management solutions for telecommunications service providers and network-dependent enterprises. For more information, visit www.netcracker.com.
About Connecticut Telephone:
Founded in 1985, Connecticut Telephone an independent telecommunications service provider .