SEPTEMBER 4, 2007 -- Ixia (search for Ixia) has opened a sales and customer support center in Bangalore, India. The facility will offer a variety of services for its India customers, including sales, service, support, training, and a proof-of-concept and certification lab.
Ixia says it plans to increase its presence and penetration in customer segments across the Asia Pacific region, including the carrier, enterprise, and government markets. India has become one of the company's key markets for expansion, accounting for 30 percent of its R&D activities today. Ixia also believes India is poised for substantial sales growth in the next three years due to increased R&D activities by the test equipment vendor's U.S.-based equipment manufacturer customers.
With the opening of the new office in Bangalore, Ixia now has two facilities where its employees perform core development functions, pre- and post-sales activities in fully equipped labs, professional training, and staging of real-world triple-play testing scenarios. The other facility is in Kolkata. Its in-house training department will offer hands-on training of Ixia systems and testing technologies, as well as seminars designed to certify users on specific Ixia test applications.
"India's contribution to our global growth has been increasing over the years. It has now become one of our most important growth markets," said Sam Bass, executive vice president of operations for Ixia. "Our offices in Bangalore and Kolkata allow us to more effectively utilize the talents of local software engineers and to support our local customers in successful testing and deployment of their IP networking technology."
Ixia has been working with software development and quality assurance communities in India for the past five years, from outsourcing initially, to incorporation of its subsidiary in 2005, to its present-day operations in Bangalore and Kolkata. Its R&D teams in India have specialized in the areas of conformance, performance, and functional testing of high-performance IP communication devices and networks. Ixia's customers in India include Cisco, Reliance, Juniper, Motorola, Nokia, Texas Instruments, and Bharti.