Netcracker extends BSS and support services agreement with Cox

Oct. 8, 2020
Multi-year deal supports consumer and business services.

Netcracker Technology (Waltham, MA) announced on Oct. 6 that Cox Communications has renewed its agreement with Netcracker. The multi-year business support systems and professional services extension is focused on supporting Cox’s residential and business product lines.

The renewed agreement includes BSS license, maintenance and related professional services in support of a large range of Cox product offerings.

“Reliable software solutions and related professional services continue to be extremely important as Cox connects residential and business customers with more complex broadband applications,” commented Johannes Eckert, Senior Vice President, Enterprise Development & Operations at Cox Communications.

Cox Communications is the largest private broadband company in the U.S. with about 6 million residential and business customers across 18 states.

“We could not be happier to continue our relationship with Cox Communications, which is bringing innovative and exciting services to market,” said Rohit Aggarwal, Senior Vice President and General Manager at Netcracker. “Our industry-leading products and services provide Cox the tools to transform customer experiences and enable their business for future technologies.”

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, offers mission-critical, large-scale digital transformation platforms to service providers around the globe. Netcracker says its portfolio of software solutions and professional services unlocks the opportunities of the cloud, virtualization and the changing mobile ecosystem.

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