UXP Systems has released User Lifecycle Management 5.0, the company's digital identity system. The ULM platform is intended to work in conjunction with existing back office systems to manage relationships beyond the billing account, for every individual user, covering user engagement, access and entitlements, sharing and control, personalization, and user privacy.
"Operators are increasingly realizing the important role played by user lifecycle management as they continue their ongoing transformation activities in response to competitive OTT and cloud offerings" said Jim MacDonald, CMO of UXP Systems. "They are realizing that legacy identity systems and entitlement solutions are hindering their progress as they strive to deliver digital service experiences for their users. Version 5.0 of our proven ULM platform was architected for the digital era, with next generation user management capabilities that span across service silos and deliver market leading user experiences."
Design goals of ULM 5.0 include on-the-fly configurability, improved ease of use, extensibility and enhanced user context. New features include:
- ULM Process Designer - A drag-and-drop user journey designer with a business process library
- Modular User Lifecycle Processes - Processes are deployed as contained individual configuration entities without the need for system upgrade
- UXDR Enrichment - Increased user insight with contextual and configurable UXDR (User Experience Data Records) enrichment for downstream B/OSS systems
- ULM Online Documentation Portal - Includes interactive "Live REST API" documentation and search capabilities
- Enhanced Reporting Capabilities - Extensible reporting dashboard and user activity reporting