Turnberry Intros Sub Self-Service Portals

Turnberry Solutions announced the market availability of two new self-service acquisition and care solutions for the cable industry. Powered by the Turnberry Service Enablement Platform (Turnberry SEP), the new solutions are intended to provide a set of hosted, turnkey, self-service options to allow cable operators to add new customers and manage orders for business and residential services.The MSO Customer Acquisition & Care Portal provides a solution through which direct and indirect customers can qualify, provision and support new accounts - either individually or in bulk. Driven by a series of drill-down dashboards and workflow tools, the cloud-based portal supports the entire order lifecycle for triple play services - data, video and voice.The Turnberry SEP is a hosted software-as-a-service (SaaS) platform that provides back-office and technical tools to allow service providers to streamline how they add services and manage order processes for business and residential customers. It includes computer telephony integration, IVR integration, RDBMS, business intelligence, SFA integration and other tools.