The TM Forum (www.tmforum.org) and CableLabs (www.cablelabs.com) announced plans to collaborate on operational support systems and business support systems (OSS/BSS) for the cable industry. The collaboration is intended to develop and promote best practices and standards or specifications to revolutionize the cable customer experience, reduce cost and speed up new service deployment by MSOs. CableLabs has expanded its focus on OSS/BSS through its Cable Information Services (CIS) Program.Dan Lavender, CableLabs' director of B/OSS, will be leading a cable focused TM Forum Working Group. The TM Forum currently has five cable-focused collaborative projects in progress that will be the first areas of focus for the working group.