ARRIS announced that its ServAssure Advanced Performance Management Software platform now handles IPv4, IPv6 and dual-stack devices for data collection as well as real-time requests. The system currently manages more than 80 million customer premises devices worldwide.ServAssure Advanced is designed to provide customer experience monitoring and performance tools to optimize the quality and capacity of DOCSIS networks and enable improvements in available bandwidth and customer QoE. It's intended to help service providers proactively address network and customer service assurance, while reducing MTTR.
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