Evolution Digital announced the launch of its Evolution Device Manager (eDM) cloud-based SaaS platform to operators deploying its eSTREAM 4K devices, which are powered by Android TV. The company says the eDM platform offers to operators a hosted platform that enables management, administration and control of their eSTREAM 4K devices in the field.
Evolution Digital says its eDM software provides operators with an enhanced customer experience via proactive operational efficiency. Per the company, the four core pillars of the eDM SaaS include:
- Device management: Device information, online state, applications installed, location and storage.
- Device control: Device or group reboot, lock, unlock and factory reset.
- Device analytics: Full diagnostic information including, but not limited to, CPU temperature and utilization, Wi-Fi and Bluetooth signal strength, network speed and response time, as well as RAM and ROM utilization.
- Device administration: API specification for all core eDM features, device group creation and provisioning, user/page authorities and settings.
“As the video landscape continues to evolve, Evolution Digital consistently seeks out new opportunities and advantages to better equip operators’ toolkits,” commented Cash Hagen, COO of Evolution Digital. “eDM offers an unparalleled solution for operators to anticipate the needs of the consumer, rather than relying on reactive approaches like fielding unanticipated customer service calls."
The company says its eDM platform also offers operators managed application (APK) update capabilities, allowing for easy and unlimited middleware-specific upgrades that do not require a full Android TV build and re-certification. This advanced feature enables a more customized and fluid process for the operator to push new APK versions to specially designated devices and device groups.
Evolution Digital's Hagen concluded, "As consumers increasingly transition towards all-IP video solutions, eSTREAM 4K, powered by Android TV, with eDM facilitate both enhanced customer satisfaction and streamlined OPEX, as operators can now avoid time and money spent towards truck rolls, equipment replacement and blind troubleshooting. We are happy today to announce eDM customers Midco, Blue Ridge and Service Electric Cablevision, and we look forward to announcing many more providers that are just as excited to join our eSTREAM 4K and eDM rosters.”
To learn more about Evolution Digital's eDM Android TV and eSTREAM 4K, powered by Android TV, visit https://evolutiondigital.com/estream-4k/.