Incognito unveils Digital Experience Solution 2.0 with Broadband Forum’s User Services Platform

May 6, 2020
Digital Experience Solution 2.0 leverages Broadband Forum standards-based User Services Platform (USP) support to enable real-time device data telemetry for subscribers, IoT devices, and smart home services.
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Incognito Software Systems Inc. has unveiled Digital Experience Solution 2.0, designed to aid digital services providers in connected home device management and services support. Digital Experience Solution 2.0 leverages Broadband Forum standards-based User Services Platform (USP) support to enable real-time device data telemetry for subscribers, IoT devices, and smart home services.

The device management and data collection platform offers unified support for the company’s Auto Configuration Server supporting TR-069, SNMP, DOCSIS, and MQTT protocols. It adds USP controller support, which Incognito says will become increasingly useful as industry availability of TR-369 compliant devices grows. According to the company, benefits of the Broadband Forum’s USP support includes:

  • Real-time device data insights for proactive care, remote diagnostics, and managed in-home WiFi services
  • Standards-based WiFi optimization with tools to enable managed in-home WiFi services
  • Visibility of in-home WiFi mesh networking topology
  • Support for rapid deployment of third-party virtualized services
  • Specifications to manage in-home IoT devices including discovery, onboarding, and lifecycle management.

"With the explosion in connected home devices and end-users looking to use the latest smart home technology, monetizing the connected home is a key imperative for service providers who want to provide value-added services that reduce costs and support new revenue streams," said Robin Mersh, CEO at the Broadband Forum. "User Services Platform provides a standards-based approach to building an interoperable smart home, offering persistent device connectivity, an open architecture to accelerate new services, coupled with new security options like rule-based controls.

“Incognito is a valued member of the Broadband Forum and an important player in providing digital experience solutions for broadband providers. We are delighted to see their support for this new protocol that will bring value to Incognito customers globally," Mersh added.

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