Report: 80% Surf the Internet While Watching TV

May 24, 2016
According to eMarketer, the number of Americans multitasking on Internet-connected second-screen devices while watching TV continues to ...

According to eMarketer, the number of Americans multitasking on Internet-connected second-screen devices while watching TV continues to rise, while cord-cutting also accelerates.

eMarketer forecasts that 182.9 million Americans will use the Internet while watching TV at least once a month this year. That translates to 80.3% of Internet users.

Smartphones are the device of choice for multitaskers. This year, 146.9 million Americans are expected to browse the web or use Internet-connected apps on their phone (including chat apps) while they watch TV, representing more than two-thirds of Internet users. Some 68.0% of U.S. Internet users are expected to use an Internet-connected smartphone to do so. By 2018, that figure is expected to climb to 79.1%, the same year that 91.6% of Internet users are expected to use the web and TV at the same time.

Americans' TV time is becoming increasingly distracted at a time when cord-cutting is already accelerating. This year, the number of cord-cutters is expected to grow 15.7%, causing the number of pay TV viewers to drop 0.6% from last year. That means this year, the United States can be expected to lose 1.3 million pay TV viewers.

So what type of content are people consuming on their Internet-connected devices while they watch TV? As it turns out, most are looking at content unrelated to the TV program. This year, only 25.5% of simultaneous media users are expected to consume related content online while watching TV.

"The good news for advertisers and content owners is that as addressable, programmatic and cross-device advertising continue to evolve, they'll provide marketers with better ways to reach desired audiences irrespective of device," said eMarketer senior analyst Paul Verna.

Another bright spot for advertisers and content providers is that the percentage of simultaneous users consuming related content is expected to increase for a number of reasons. The mobile web and apps are making it easier for viewers to get more information about the show or sporting event they're watching, such as an actor's name or stats about their favorite team. Also, the increasing prevalence of social media and messaging apps allows people to connect with others about the TV content.

"Advertisers are beginning to exploit the multitasking phenomenon by encouraging consumers to make a purchase within minutes of seeing a TV commercial," said eMarketer forecasting analyst Marcus Johnson. "As ads become more targeted, viewers will be more likely to act on them in the moment because of their relevance to the TV program they are watching."

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