JUNE 2, 2008 -- Telenor, a major telecommunications services provider headquartered in Norway, has deployed Ixia's (search for Ixia) IxRave IP service verification platform to measure the true end-to-end performance of its enterprise Layer 3 VPN networks and services. Telenor provides enterprise-quality converged services to business customers in Scandinavia. The company will use IxRave to guarantee network reliability and customer satisfaction.
"Telenor was looking for a solution to actively monitor our next-generation IP backbone network and new services such as IP telephony," recalls Ingrid R. Lorange, vice president, Telenor, Operations Norway. "We selected Ixia's IxRave because it provides 24/7 monitoring of service quality--from end to end--at both the network and service layer. As a result, we are able to spot and correct any issue before a customer is aware of it."
IxRave permits Telenor to remotely perform end-to-end application testing to verify its customers' quality of service (QoS) and quality of experience (QoE). Inexpensive probes and virtual endpoints enable Telenor to quickly identify any issues and determine if a fault is in the network (edge and core) or in the access segment (edge to customer premises), and then verify that corrective action has resolved an issue, explain Ixia representatives.
IxRave also enables Telenor to quickly and remotely measure complex service level agreement (SLA) metrics and verify SLA commitments on demand--even before those services are turned up, notes Ixia. Legacy passive monitoring probes, in contrast, can indicate the health of a network at critical points, but they cannot measure end-to-end performance as a customer experiences it.
"IxRave makes use of Telenor's existing operations support systems for network management, plus its customer information databases, thereby creating a comprehensive, integrated monitoring platform," adds Neal Roche, vice president of Converged Service Verification at Ixia. "Telenor's customers benefit by knowing they will always receive the correct bandwidth and QoS from end to end."
Visit Ixia
Learn more about the test and measurement industry at Lightwave's Test & Measurement Resource Center.