Netcracker Technology says it has expanded its relationship with SKY, a satellite pay TV provider in New Zealand. The engagement will consist of Netcracker providing additional staff augmentation services to ensure that SKY has the appropriate personnel and expertise in order to maximize the use of Netcracker's recently upgraded Revenue Management solution.
"Netcracker's solutions and services have enabled us to maintain customer-centric operations and ensure that we have the capabilities in place to keep up with the evolving digital market," said Quinton McKenzie, head of Billing and Operations at SKY.