Imagine Communications has unveiled a professional services portfolio for IP-enabled, software-defined and cloud-virtualized networks. The company's MyImagine Services offers network design, commission, proactive monitoring, project management and concierge client services.
By leveraging the company's Magellan NMS network management system, MyImagine Watch provides proactive 24/7 monitoring of the network uplink facilities. A NOC team sends notifications to customers regarding service availability and critical events, while working simultaneously to troubleshoot and resolve any issues.
Through its professional services program, Imagine offers ongoing support, network monitoring and maintenance of all products, applications, racks and hardware.