Best Practices - Upstream Troubleshooting

In a physical, mechanical network like HFC, the signal path is easily corrupted. Eliminating impairments in the upstream keeps the lines of communication between the customer premise and the operator open – and subscribers happy! Understanding how to keep the upstream path trouble free is a critical skill for all field technicians.

Join Tom Gorman, industry veteran, former SCTE Chairman, and founder/president of opXL, LLC., as he shares methods for finding and eliminating upstream ingress and tips for incorporating automated systems into a monitoring and maintenance plan in this installment of Best Practices: Upstream Troubleshooting.

This Best Practices installment is brought to you by Trilithic.

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• Node Setup



• Power Supply Testing/Maintenance



• Outage Prevention/Mitigation

• Workforce Management



• Managing Critical Facilities



• Fiber Node Troubleshooting



• Troubleshooting Set-Top Boxes



• Upstream Monitoring



• Signal Leakage Monitoring



• Troubleshooting DOCSIS®



• Troubleshooting the Drop