Sycamore Networks (NASDAQ: SCMR), a provider of intelligent optical networking, announced its quality management process has achieved ISO 9001:2000 registration. ISO 9001:2000 registration is awarded to companies that have demonstrated the ability to successfully integrate various key metrics, including customer satisfaction, into all aspects of the design, delivery and support of its products and services.
"To be successful, companies must do more than deliver best-in-class technologies; they must also demonstrate the ability to design, support and deliver products that can have an immediate and positive impact on a customer's network," said Dan Smith, president and CEO of Sycamore Networks.
To achieve ISO 9001:2000 registration, companies must meet and demonstrate eight quality management principles: customer-focused organization, leadership, involvement of people, process approach, systems approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships.
Sycamore achieved registration from QMI, a division of CSA International, in accordance with the new ISO 9001:2000 quality standards. Sycamore Networks claims to be one of only a few companies in the optical networking market to achieve this new registration standard.
About Sycamore Networks
Sycamore Networks (NASDAQ: SCMR) develops and markets intelligent optical networking products that transport voice and data traffic over wavelengths of light. For more information, visit www.sycamorenet.com.