Wilhelm.tel deploys Redback subscriber management platform

3 October 2002 -- Redback Networks has announced that German city carrier wilhelm.tel has deployed the Redback SMS 10000 platform of subscriber management systems in its multi-service broadband network.

Oct 3rd, 2002

3 October 2002 -- Redback Networks has announced that German city carrier wilhelm.tel has deployed the Redback SMS 10000 platform of subscriber management systems in its multi-service broadband network.

The SMS platform will enable wilhelm.tel to deliver fast, flat-rate Internet access, cable television/video-on-demand/radio and telephone services to about 28,000 households and businesses in the Norderstedt/Hamburg area.

Herr Liebscher, chief technical officer at wilhelm.tel, said ""The SMS platform from Redback ensures proper visibility of our subscribers' activities and bandwidth requirements helping us create easily-accessible services, plan and predict customer bandwidth demand, and meet individual subscribers' changing demands on service offerings."

Redback's SMS technology is said to give wilhelm.tel the ability to manage and groom high volumes of subscriber traffic, to provide secure, self-selection functionality and to maintain visibility of bandwidth and service requirements for each subscriber.

wilhelm.tel's flat-rate multi-service package offers subscribers 2MB bandwidth 'always-on' connections upstream and downstream, with a premium-rate 4MB downstream option available for those customers wanting to subscribe to 'video-on-demand' films at broadcast quality.

It claims to be one of Europe's first networks to guarantee such high bandwidth to all subscribers in both directions, creating the need for a high-speed aggregation platform at the point where subscribers access wilhelm.tel's ATM (Asynchronous Transfer Mode) core network before being routed towards the Internet.

The PPPoE (PPP over Ethernet) technology employed by Redback's SMS platform enables wilhelm.tel to provision broadband services automatically from multiple subscribers' homes/offices. PPPoE streamlines the service configuration process, leading to cost savings for the service provider, improving the subscriber's satisfaction and giving service providers like wilhelm.tel a competitive edge with regards to operations and marketing of service portfolios.

"wilhelm.tel is an excellent example of the creative ways in which service providers can use their existing network infrastructure to generate new revenue streams," said Marco Wanders, Redback's vice-president of operations for Europe, Middle East & Africa. "By focusing on performance and ease of use, wilhelm.tel has been able to grow a market for its highly competitive and comprehensive range of broadband services."

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