FEBRUARY 18, 2009 -- Calix (search for Calix) today announced a reseller relationship with Xangati, provider of application management systems. This formalized relationship reflects the positive service provider response to initial integration efforts between the Calix Management System (CMS) and the Xangati Application Management 2.0 system announced in June 2008, confirm Calix representatives.
The integration of Xangati with CMS provides a 360-degree perspective into every network subscriber's application usage and overall traffic. A single two-rack unit appliance, the Xangati system plugs into any available data management network port and is treated as just another operations support system in the back office. The system has zero-footprint in the network, with no hardware probes or software agents. Service providers can use the combination of Xangati and CMS to lower OPEX by remotely identifying, diagnosing, and resolving many network problems without dispatching a field technician to the subscriber premises, claim the companies.
"Subscriber application visibility is a must-have for service providers today," reports Phil Fine, Calix director of market development for multiservice management. "The confluence of a variety of bandwidth-intensive applications, malware, and viruses that affect network performance and user experience, and the need for effective yet efficient customer service, create a unique and growing challenge for service providers. Calix and Xangati address this challenge head-on with an integrated solution that provides unprecedented visibility throughout the network down to every application and every subscriber," he says.
Matt Weller, manager of IP operations at All West Communications in Kamas, UT, needed a management system that looked beyond the physical infrastructure to provide a real-time understanding of how subscribers use applications in All West's network.
"Now that I have both CMS and Xangati, I've got all the visibility I need to manage my infrastructure and my subscribers," Weller says. "Not only do I know what is going on comprehensively across my network, but I can also isolate down to a physical subscriber and his applications to identify and resolve issues in no time."
According to Calix, customers like All West benefit from the combined offering in the following ways:
• They can anticipate problems that could affect service levels and rapidly identify those that already have;
• They can see which applications and end-users are monopolizing critical resources;
• And they can see the effects of major changes on high-value resources.
"We are incredibly pleased to be partnering with Calix, the preeminent vendor in the access market," notes Alan Robin, CEO of Xangati. "This is a great validation of our solution and our company. We attribute this relationship to the strength of our mutual customer base, and we will continue to jointly provide innovations that will allow our customers to always be several steps ahead of their competition."