Global Crossing global network secure, some trouble in New York City

Sept. 13, 2001--Global Crossing recently released a statement regarding its network operations. Although the global network is secure, there is some trouble in the New York City area due to the tragedies at the World Trade Center.

By Mardi Balgochian Scalise, Lightwave Web Editor

Global Crossing recently released a statement regarding its network operations. Although the global network is secure, there is a little trouble in the New York City area due to the tragedies at the World Trade Center.

As a result of the World Trade Center disaster, circuits transiting the company�s 80 Pine Street Network Operations Center in New York City still are not operating. Global Crossing is working with the City of New York to gain access as quickly and safely as possible to restore those circuits.

As stated on its website, "We are in contact with affected customers and have emergency teams in place to provide constant updates and assistance. We are unable to act on 80 Pine Street related trouble tickets until we are able to gain access to this facility."

Please be patient with the company as it works toward resolution.

"Our global network is secure, operating and continues to support our thousands of customers. To assist in Manhattan's recovery from [the] tragic events, we immediately activated an emergency operations center in New Jersey. Our service centers and service representatives are also working with customers, government agencies, and other carriers in lower Manhattan to provide full service. We will provide additional updates as appropriate."

Periodic updates will be posted to the Global Crossing website at www.globalcrossing.com.

About Global Crossing:

Global Crossing Ltd. (NYSE:GX) provides telecommunications solutions over the an integrated global IP-based network, which reaches 27 countries and more than 200 major cities around the globe. For more information, visit www.globalcrossing.com or www.asiaglobalcrossing.com.

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