Charter Business, Time Warner Cable Business Services collaborate on business service delivery

JANUARY 17, 2008 -- Charter Business and Time Warner Cable Business Class yesterday announced they will collaborate in the installation of high-speed fiber-optic connections to support the needs of businesses located in each company's service area. The companies say this agreement will allow them to seamlessly interconnect their optical Ethernet services for customers who want to connect distant locations in North and South Carolina.

"This agreement represents an alternative for businesses that need to communicate with other offices or businesses located in the Carolinas and neighboring states," explains Jim McGann, vice president and general manager of Charter Business. "While customers have always been able to obtain fiber-optic Network services from us for their locations within the Charter Business and in the Time Warner Cable service footprint, connecting locations across two footprints meant having to use a mainstream telco provider. Now, businesses have the convenience of seamless connectivity, one bill and one number to call with Charter and Time Warner. This arrangement will allow us to service markets that range from rural to metropolitan areas," he adds.

Optical Ethernet service, carried over fiber-optic facilities, represents the latest and most efficient means through which data communications can be carried to support business needs. Cable service providers are capitalizing on their robust existing networks to provide customers with reliable alternatives to telephone company services.

Both Time Warner Cable and Charter Business offer business customers the benefit of an extensive and reliable network and are uniquely positioned to meet common business needs, they say.

"Our network can serve as a Disaster Recovery option for business customers because our fiber routes are independent of those used by the telephone company," notes Bo Coughlin, regional vice president for business services at Time Warner Cable. "Since we own and operate our own fiber network, we are also able to increase the bandwidth allocated to individual customers at a moment's notice--something not always available with the kind of technology offered by telcos."

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