Time Warner Telecom launches integrated voice and data services to Maui businesses

19 January 2004 Maui, HI Lightwave -- Time Warner Telecom, a provider of managed voice and data networking solutions for businesses in Hawaii and 21 other states, has successfully installed local dial tone services for the Sheraton Maui Hotel based on a three-year contract. Time Warner Telecom now delivers integrated voice and data communications services over its 108-mile undersea fiber network from Oahu and 60 fiber route miles on Maui, to businesses on Hawaii's second largest island.

19 January 2004 Maui, HI Lightwave -- Time Warner Telecom, a provider of managed voice and data networking solutions for businesses in Hawaii and 21 other states, has successfully installed local dial tone services for the Sheraton Maui Hotel based on a three-year contract. Time Warner Telecom now delivers integrated voice and data communications services over its 108-mile undersea fiber network from Oahu and 60 fiber route miles on Maui, to businesses on Hawaii's second largest island.

"When we heard that Time Warner Telecom had plans to extend its fiber services to Maui, we wanted to partner with them for our 510-room Sheraton Maui Hotel on Kaanapali Beach as soon as possible," said Jeff Gionet, director of telecommunications for Sheraton Hotels in Waikiki and Maui. "Reliable T1 service is an absolute necessity to our customers. Based on our past experience with Time Warner Telecom at our other four Sheraton Hotels in Waikiki, we knew we could count on them to deliver the level of service we require."

Time Warner Telecom extended its fiber-optic services from Oahu over its 108-mi OC-48 link to its central office in Wailuku, Maui. The connection enables Maui customers to enjoy the same "carrier class" services that Time Warner Telecom's Oahu customers have. This undersea link and 60 local fiber route mi on Maui deliver these new customers access to Time Warner Telecom's full suite of redundant and reliable services, including integrated voice and data, dedicated Internet access, and metro Ethernet. These services solve customer needs for high-speed transmission and capacity, business continuity, and ease of use.

"Many of our customers are geographically diverse in Hawaii, with branch offices dispersed throughout the islands," said Galen Haneda, Time Warner Telecom's Hawaii general manager. "Because reliability and quality of telecom services is so important to the competitive hospitality industry, it didn't surprise us to see Sheraton Maui Hotel's strong interest in our very competitive communications solutions."

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