Incognito Software, Hitron partner on broadband connected homes innovation

Nov. 3, 2022
With the integration of Hitron's TR-369-enabled devices and Incognito's Digital Experience Solution platform, service providers can now simplify the process of rolling out and managing next-gen smart services for home networks.
66301ae8d60211000824c2c2 Incognito Hitron

Incognito Software Systems, a provider of broadband service orchestration software solutions for service providers globally, has announced new strategic partnerships with Hitron Technologies, among the fastest-growing customer premise equipment manufacturers in North America.

The partners said they will now offer a unified, secure platform that enables service providers to innovate within the connected home by simplifying the management of in-home devices and networks.

With the integration of Hitron's TR-369-enabled devices and Incognito's Digital Experience Solution platform, service providers now have access to a comprehensive means of simplifying the process of rolling out and managing next-gen smart services for home networks, while delivering a better subscriber experience.

The new joint platform offering empowers operators to take advantage of a complete USP-enabled connected home ecosystem, said the partners.

Specificially, the joint platform is comprised of Incognito's DX Solution, with its unified architecture of TR-069 and TR-369 elements and award-winning features such as virtualized services and KPI analytics for faster, more efficient, and reliable monitoring and management of connected devices, along with Hitron's mesh routers/gateways, which enable Gigabit-class performance to meet the need of most connected households.

The partners say the joint platform is designed to deliver key network and device management tools to service providers, including: simplifying the process of rolling out and managing dynamic services for home networks; rating a subscriber's Wi-Fi connection using AI-enabled scoring based on critical Wi-Fi KPIs; analytics and operational dashboards with the ability to manage and view Wi-Fi settings, device topology, diagnostic reports, and guided troubleshooting.

Pete Koat, COO at Incognito, commented:

"As workers transition to remote-first, students learn online, and homes layer on connected devices, ensuring reliable broadband performance and providing innovative services beyond connectivity to residential and business Wi-Fi customers has become critical for service providers. The addition of USP support within our already feature-rich unified device management platform, along with new partnerships with other leading USP vendors, allows us to address a market need and give operators a way to take advantage of TR-369 USP today and begin developing premium smart home offers."

Greg Fisher, president and CTO at Hitron Technologies Americas, concluded:

"Our mission is to enable our customers to deliver superior broadband experiences through next-generation gateways and routers that provide best-in-class Wi-Fi performance. Thanks to our strong relationship with Incognito, we are better able to serve service providers with proven solutions."

About the Author

BTR Staff

EDITORIAL
STEPHEN HARDY
Editorial Director and Associate Publisher
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MATT VINCENT
Senior Editor
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SALES
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
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JEAN LAUTER
Business Solutions Manager
(516) 695-3899
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