Charter Communications announces executive promotions

Aug. 5, 2021
Charter promotes Jodi Robinson To EVP, Digital Platforms; and Jake Perlman To EVP, Software Development and IT.

Charter Communications, Inc. (NASDAQ: CHTR) on Aug. 3 announced the promotions of Jodi Robinson to EVP, Digital Platforms and of Jake Perlman to EVP, Software Development and IT.

According to a company statement, in her new role, Robinson will oversee the significant expansion of Charter's Digital Platforms organization, which currently leads the company's video product management, customer self-service platforms, internal design agency, and its data platforms organization. Additionally, employee-facing experiences that support customer service representatives and field technicians, and customer online ordering and video engineering, will move operationally to under Robinson.

For his part, in his new role, Perlman will unify and optimize the previously separate shared enterprise software development, infrastructure, and deployment processes within Charter's IT and Software Engineering organizations.

"We are experiencing a rapid transformation in the technology that customers and employees use," observed Rich DiGeronimo, Charter's Chief Product and Technology Officer, to whom Robinson and Perlman report. "We must continually refine and improve our products to differentiate and to meet and exceed the expectations of our customers and employees."

Jodi Robinson has overseen Charter's Digital Platforms organization since 2019, and the company's User Experience Design and Development organization since she joined Charter as a Senior Vice President in 2014. Previously, Robinson worked for Starz Entertainment, where she was Vice President of Internet & Interactive Technology, responsible for all online, digital and consumer facing technology and video solutions. Prior her time at Starz, she held a variety of software development and architecture roles at Level 3 Communications and Sun Microsystems. She holds a B.S. in Computer Science from Stanford University.

Charter's DiGeronimo commented, "Under Jodi's leadership, the Digital Platforms team has produced great success with the Spectrum TV App along with driving adoption and increasing customer satisfaction for Spectrum's top-rated self-support application, the My Spectrum App. Expanding our award-winning digital practices to employee-facing experiences will increase efficiency and elevate our ability to serve the needs of our customers."

Jake Perlman joined Charter as a Senior Vice President in 2016, initially overseeing the company's Video and Shared Software Services units. He added Charter's Video Engineering, Voice Engineering, Lab Infrastructure and Deployment Support operations to his team in 2019. Before joining Charter, Perlman served as Chief Information Officer for Bright House Networks, where he oversaw all of the company's Information Technology operations, including Billing System Management, Software Development, Online Development, Internal IT, Information Security and other functions. Prior to that, Perlman held various IT roles at CenturyLink. He holds a B.A. from Brown University and an MBA from the University of Colorado Boulder Leeds School of Business.

"Jake brings a broad range of software development experience to the IT function, with the most recent example of developing the company's Advanced Home WiFi product," Charter's DiGeronimo said. "By uniting IT and the software engineering teams, Jake will be able to drive top-notch development practices that will power best in-class experiences for our customers, as well as our employees who serve them."

"I am confident that Jake and Jodi's leadership will continue to accelerate our collective success," concluded DiGeronimo.

About the Author

BTR Staff

Editorial Director and Associate Publisher
[email protected]
Senior Editor
[email protected]
Business Solutions Manager
(312) 350-0452
[email protected]
Business Solutions Manager
(516) 695-3899
[email protected]

Sponsored Recommendations

The Journey to 1.6 Terabit Ethernet

May 24, 2024
Embark on a journey into the future of connectivity as the leaders of the IEEE P802.3dj Task Force unveil the groundbreaking strides towards 1.6 Terabit Ethernet, revolutionizing...

Data Center Interconnection

June 18, 2024
Join us for an interactive discussion on the growing data center interconnection market. Learn about the role of coherent pluggable optics, new connectivity technologies, and ...

The Pluggable Transceiver Revolution

May 30, 2024
Discover the revolution of pluggable transceivers in our upcoming webinar, where we delve into the advancements propelling 400G and 800G coherent optics. Learn how these innovations...

Coherent Routing and Optical Transport – Getting Under the Covers

April 11, 2024
Join us as we delve into the symbiotic relationship between IPoDWDM and cutting-edge optical transport innovations, revolutionizing the landscape of data transmission.