Netcracker Technology has launched Netcracker 12, a product suite designed to help service providers accelerate digitalization and operationalize virtual and cloud infrastructure at scale. The platform is intended to drive digital customer engagement, while optimizing the digital business and operational domains.
The Netcracker 12 portfolio includes:
- Digital Customer Enablement, which comprises Customer Channel Management, Sales & Marketing Management, Customer Journey Management and E-Commerce & Marketplace offerings.
- Digital Business Enablement, which comprises Customer & Partner Management, Revenue Management and Product Management offerings.
- Digital Operations Enablement, which comprises Hybrid Service and Resource Management, Infrastructure Management, NFV Management & Orchestration and SDN Controllers.
- Digital & Cloud Infrastructure, which consists of Customer-Edge VNFs, Core VNFs, Value-Added VNFs, as well as Data Center & NFVI and IoT & M2M Modules.
- Advanced Analytics, which leverages artificial intelligence, machine learning and a range of analytics modules.
- Cloud Platform, a microservices-based, cloud-native platform that acts as the foundation for all of Netcracker's products and solutions.
- Business, Operations & Infrastructure Agility Layers, which includes Business & Operational Consulting, End-to-End Turnkey Delivery, Support & Maintenance, Managed Services & End-to-End Outsourcing, Cloud Enablement and Agile Development & DevOps services.
"The continuous evolution of our product, service and solution suites represents our commitment to innovation in order to meet the constantly changing demands of our customers, who are transforming into digital service providers and virtualizing at a rapid pace," said Sanjay Mewada, chief strategy officer at Netcracker. "Netcracker 12 provides that foundational platform with which service providers can compete successfully in the B2C market, rapidly move up the B2B value chain, and migrate to a cloud and virtualized infrastructure seamlessly, profiting from the savings and higher ROI of cloud economics."