CSG Expands into Argentina

Sept. 20, 2016
Cablevision Argentina plans to deploy CSG Systems International's (NSADAQ:CSGS) field force management solution, CSG Workforce Express ...

Cablevisión Argentina plans to deploy CSG Systems International's (NSADAQ:CSGS) field force management solution, CSG Workforce Express, marking the expansion of the product suite into the Latin American market.

Cablevisión Argentina serves more than 3 million customers with more than 4,000 cable field technicians. The Workforce Express deployment is intended to automate the operator's field technician scheduling and dispatch processes, enable optimized routing of technicians and allow technicians to input information about each job via mobile devices. The solution will be deployed in Spanish and hosted in Cablevisión´s Buenos Aries data center. IBM and CSG serve together as Cablevisión Argentina's business partner and solution integrator, responsible for project management services, client support and project quality assurance.

"The ability of our field technicians and dispatchers to make real-time updates and changes will provide a new level of operational efficiency that will not only help control and reduce service call costs, but also improve the overall customer experience," said Simon Tadeo, CXO, Cablevisión Argentina. "CSG has a proven track record in this space with its expertise and technology, and we are confident that CSG can deliver great results for Cablevisión Argentina."

About the Author

BTR Staff

EDITORIAL
STEPHEN HARDY
Editorial Director and Associate Publisher
[email protected]
MATT VINCENT
Senior Editor
[email protected]
SALES
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]

Sponsored Recommendations

The Journey to 1.6 Terabit Ethernet

May 24, 2024
Embark on a journey into the future of connectivity as the leaders of the IEEE P802.3dj Task Force unveil the groundbreaking strides towards 1.6 Terabit Ethernet, revolutionizing...

Data Center Interconnection

June 18, 2024
Join us for an interactive discussion on the growing data center interconnection market. Learn about the role of coherent pluggable optics, new connectivity technologies, and ...

The Pluggable Transceiver Revolution

May 30, 2024
Discover the revolution of pluggable transceivers in our upcoming webinar, where we delve into the advancements propelling 400G and 800G coherent optics. Learn how these innovations...

Advancing Data Center Interconnect

July 31, 2023
Large and hyperscale data center operators are seeing utility in Data Center Interconnect (DCI) to expand their layer two or local area networks across data centers. But the methods...