Comcast Opens WA Call Center

Comcast (NASDAQ:CMCSA) has opened a new 80,000-square-foot customer support center in Liberty Lake, WA, near Spokane. The facility ...
Natural foods outfit taps Comcast Biz Ethernet
Natural foods outfit taps Comcast Biz Ethernet

Comcast (NASDAQ:CMCSA) has opened a new 80,000-square-foot customer support center in Liberty Lake, WA, near Spokane. The facility currently has 470 employees and is expected to eventually have more than 700. In addition to the call center, the facility also includes a technology demo lab.

The center currently handles three kinds of customer calls:

  • Calls from customers across the country interested in Xfinity Home products and services
  • Calls from across the country in support of new customers who have ordered Xfinity products and services through the new Amazon partnership
  • Calls related to accessibility - particularly for people with disabilities or relatives working with people with disabilities

About the Author

BTR Staff

EDITORIAL
STEPHEN HARDY
Editorial Director and Associate Publisher
[email protected]
MATT VINCENT
Senior Editor
[email protected]
SALES
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]
Sign up for our eNewsletters
Get the latest news and updates
A new wave of investment is creating thousands of new job opportunities throughout the southern United States as we migrate from an information-based economy to an AI-powered ...
Why agile phasing is the only way to survive the AI boom.