GLDS has certified a recent NCTC integration effort intended to connect the co-op's VU-IT! OTT video platform with GLDS' BroadHub back office billing and customer management system.
The new NCTC offering, operating under the federated brand VU-IT!, powered by TiVo (NASDAQ:TIVO), aggregates and streamlines back office and operational functions to reduce upfront integration costs and annual support fees as well as lower license fee rates.
With the recent certification, NCTC member companies using GLDS' BroadHub can expect to see real-time engagement with the VU-IT! platform including authorization, de-authorization and change management for equipment and demand- and subscription-based content.
The first broadband service provider to use the integrated GLDS/NCTC solution was Vyve Broadband. "The GLDS interface with VU-IT! allows for rapid rollout of the TiVo platform - launching the service is significantly easier now that the certification is complete, said Vin Zachariah, SVP of residential services at Vyve. "It's almost plug and play."
"To maximize efficiency, operators must integrate billing and customer management with customer-facing service delivery elements. Anything short of real-time integration has both economic and customer service implications," said GLDS' President Garrick Russell.