Comcast (NASDAQ:CMCSA) is building a new customer support center in Charleston, SC, expected to employ more than 550 people. The center is intended to support the MSO's Xfinity video, voice and Internet services with everything from technical issues to billing questions.
The construction of the Charleston center follows the three new customer support centers Comcast is opening in Spokane, Albuquerque and Tucson, AZ. The company plans to hire more than 5,500 customer service representatives (CSRs) nationwide. Hiring for the Charleston call center is expected to begin this summer.
About the Author
BTR Staff
EDITORIALSTEPHEN HARDY
MATT VINCENT
SALESKRISTINE COLLINS
JEAN LAUTER
STEPHEN HARDY
Editorial Director and Associate Publisher
[email protected]
MATT VINCENT
Senior Editor
[email protected]
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]
Sponsored Recommendations
Sponsored Recommendations
Next-Gen DSP advancements
Nov. 13, 2024
Understanding BABA and the BEAD waiver
Oct. 29, 2024
How AI is driving new thinking in the optical industry
Sept. 30, 2024