Sona Communications has signed an agreement with ZCorum for managed services including subscriber provisioning for data and VoIP services, network monitoring, and engineering support. Located in south Florida, Sona provides cable TV and Internet to several properties in the Miami Lakes region.
Under the agreement, Sona will also utilize TruVizion, ZCorum's cable modem and CMTS diagnostics application for DOCSIS, DSL and FTTH networks. The platform is designed to integrate customer data, network metrics and other information.
Sona's field technicians will also receive TechVizion, the companion mobile app for TruVizion. The app is designed to give field personnel visibility into any modem on the network, at any time, from any location. TechVizion also has the ability to show EMTA and port statistics, historical data and comparisons, device locations and CMTS statistics.