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    1. Broadband

    TWC Picks CSG Billing Explainer

    Oct. 14, 2014
    Time Warner Cable (NYSE:TWC) has implemented CSG Systems' (NASDAQ:CSGS) SmartVideo in markets in New York, Ohio, Nebraska ...
    TWC_Logo
    TWC_Logo
    Time Warner Cable (NYSE:TWC) has implemented CSG Systems' (NASDAQ:CSGS) SmartVideo in markets in New York, Ohio, Nebraska, Texas and California. CSG SmartVideo is designed to help customers understand their first bill, which is often the most complex billing statement customers receive. A short video sent proactively to a new customer's email address explains charges, discounts, and other important information included in the monthly statement.

    TWC plans to launch SmartVideo in additional markets in the Carolinas and the Northeast over the coming months.

    About the Author

    BTR Staff

    EDITORIAL
    STEPHEN HARDY
    Editorial Director and Associate Publisher
    [email protected]
    MATT VINCENT
    Senior Editor
    [email protected]
    SALES
    KRISTINE COLLINS
    Business Solutions Manager
    (312) 350-0452
    [email protected]
    JEAN LAUTER
    Business Solutions Manager
    (516) 695-3899
    [email protected]

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