WEHCO Video, which offers digital video, high-speed Internet and telephony services through 13 cable companies across six states, has selectedTOA Technologies' native SaaS solution, ETAdirect, for workforce management. WEHCO is using ETAdirect to:
- Migrate its field service process from paper to digital
- Give technicians access to appointment details and the ability to report job status
- Achieve central visibility into field operations
- Improve on-time arrivals, on-time job completion and simplify administrative processes
- Improve collaboration between field technicians and the dispatch center
About the Author
BTR Staff
EDITORIALSTEPHEN HARDY
MATT VINCENT
SALESKRISTINE COLLINS
JEAN LAUTER
STEPHEN HARDY
Editorial Director and Associate Publisher
[email protected]
MATT VINCENT
Senior Editor
[email protected]
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]
Sponsored Recommendations
Sponsored Recommendations
On Topic: Metro Network Evolution
Dec. 6, 2024