WEHCO Taps TOA Workforce Management

July 21, 2014
WEHCO Video, which offers digital video, high-speed Internet and telephony services through 13 cable companies across six states, has ...
WEHCO Video, which offers digital video, high-speed Internet and telephony services through 13 cable companies across six states, has selectedTOA Technologies' native SaaS solution, ETAdirect, for workforce management. WEHCO is using ETAdirect to:
  • Migrate its field service process from paper to digital
  • Give technicians access to appointment details and the ability to report job status
  • Achieve central visibility into field operations
  • Improve on-time arrivals, on-time job completion and simplify administrative processes
  • Improve collaboration between field technicians and the dispatch center
About the Author

BTR Staff

EDITORIAL
STEPHEN HARDY
Editorial Director and Associate Publisher
[email protected]
MATT VINCENT
Senior Editor
[email protected]
SALES
KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]

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