Ericsson (NASDAQ:ERIC) has upgraded its OSS/BSS offerings with cloud technology and big data analytics.
The company's Cloud Manager 2.0 is designed to support operators as they move to virtualized infrastructures. OSS/BSS support includes orchestration, management and monitoring of services running on geographically distributed, virtualized and physical resources. It's available as part of Ericsson Cloud System or as a stand-alone product. The latest release adds performance and fault management of virtual resources. It's also designed to integrate with legacy systems, programmable networks and third-party ecosystems.
The Ericsson Expert Analytics big data analytics platform is intended to enable operators to derive actionable insights from big data and to turn those insights into appropriate actions in real time. It's a configurable, horizontal platform designed to support use cases for marketing, customer care, operations and network, based on data from network nodes, OSS/BSS, probes, terminals, social media and other sources.
