Amdocs (NASDAQ:DOX) has expanded its big data analytics capabilities to encompass business and operational support systems (B/OSS), network and social media. Including new big data applications, an upgraded Insight platform and data science as a service (DSaaS), the portfolio is intended to enable service providers to better harness their data assets to improve the customer experience.
The expansion builds on Amdocs TeraScale , Amdocs Proactive Care and BI and Data Warehousing Services, as well as leveraging the company's recent network optimization acquisitions, Actix and Celcite, to extend its big data reach into the network.
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