American Support Ties into CSG, Sigma Systems

June 6, 2011
American Support has completed its integration of Sigma Systems for high-speed data management with CSG Systems for billing, creating a single entry platform for managing high-speed data customers. American Support, which provides billing, technical and custo...
American Support has completed its integration of Sigma Systems for high-speed data management with CSG Systems for billing, creating a single entry platform for managing high-speed data customers.American Support, which provides billing, technical and customer support services for cable, telephone and Internet providers, leverages Sigma Systems provisioning to monitor and manage its customers' high-speed data subscribers and CSG Systems to provide billing services. The company says this is the first time the two systems have been integrated for single entry in a hosted ASP/SaaS model.

Sponsored Recommendations

Understanding BABA and the BEAD waiver

Oct. 29, 2024
Unlock the essentials of the Broadband Equity, Access and Deployment (BEAD) program and discover how to navigate the Build America, Buy America (BABA) requirements for network...

The Road to 800G/1.6T in the Data Center

Oct. 31, 2024
Join us as we discuss the opportunities, challenges, and technologies enabling the realization and rapid adoption of cost-effective 800G and 1.6T+ optical connectivity solutions...

On Topic: Optical Players Race to Stay Pace With the AI Revolution

Sept. 18, 2024
The optical industry is moving fast with new approaches to satisfying the ever-growing demand from hyperscalers, which are balancing growing bandwidth demands with power efficiency...

Today, Tomorrow, and in The Future: The Status of AI/ML in Fiber-Optic Communications

Sept. 25, 2024
Struggling to balance customer demand with the challenges of network upgrades, rollout of new products and services, and guaranteeing service level agreements (SLAs)? Discover...