VoIP, UC Market to Reach $88 Billion by 2018

    April 17, 2014
    According to Infonetics Research, the VoIP and unified communications (UC) market will grow to $88 billion by 2018.
    Infonetics_VoIPchart
    Infonetics_VoIPchart
    According to Infonetics Research, the VoIP and unified communications (UC) market will grow to $88 billion by 2018. The research house says business VoIP growth is being strengthened by adoption of SIP trunking, cloud services, and hosted UC among mid-market and larger enterprises.
    • The global business and residential VoIP services market grew 8% in 2013 from 2012, to $68 billion.
    • SIP trunking grew 50% in 2013 from the prior year, driven predominantly by activity in North America; EMEA is expected to be a strong contributor in 2014.
    • Sales of hosted PBX and UC services rose 13% in 2013 over 2012, and seats grew 35% due to continued demand for enterprise cloud-based services.
    • Global residential VoIP subscribers totaled 212 million in 2013, up 8% year-over-year.
    • Managed services are benefitting from the continued adoption of IP PBXs; roughly 10%-20% of new IP PBX lines sold are part of a managed service or outsourced contract.
    • Infonetics expects continued strong worldwide growth in VoIP services revenue through 2018, when it is expected to reach $88 billion.
    About the Author

    BTR Staff

    EDITORIAL
    STEPHEN HARDY
    Editorial Director and Associate Publisher
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    MATT VINCENT
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    KRISTINE COLLINS
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    JEAN LAUTER
    Business Solutions Manager
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