According to Parks Associates, 78% of U.S. broadband households have a home network, which is expected to increase to 95% by 2016, with an average of 4.5 connected devices. The research house believes the explosion in home networking will drive consumer demand for comprehensive tech support.Patrice Samuels, research analyst for Parks, said: "Nearly 75% of consumers set up new devices on their own, but one-half indicate they would prefer assistance with future acquisitions. Adding new connected devices changes the dynamic of the home network and increases consumers' need for professional assistance."