Granite’s edgeboot helps businesses reduce downtime

Granite Telecommunications has launched edgeboot, an advanced managed power distribution unit (PDU) that leverages AI artificial intelligence and dual ethernet/LTE connectivity to reduce downtime, streamline troubleshooting efforts, and minimize dispatch costs.

Using customizable endpoints and configurations, edgeboot monitors network device connectivity promptly, detects issues, and takes necessary actions, including automatic rebooting, without requiring human intervention.

Customers can manage the edgeboot devices through a user-friendly edgeboot Portal. This platform offers out-of-band access to device health statuses, performance metrics, event logs, and, most importantly, the ability to reboot devices on a recurrent schedule or demand. 

edgeboot offers businesses several features:

·      Automated Troubleshooting: The platform reduces the burden on IT personnel and non-technical site contacts by automating the monitoring and troubleshooting of devices and services.

·       Enhanced Network Visibility and Control: The edgeboot Portal enables users to schedule device reboots conveniently, adjust the self-healing algorithm across their fleet or at the device level, and gain valuable insights into their network. It also provides a comprehensive view of network health, device metrics, and recent device events, empowering users to analyze network performance trends and eliminate chronic issues.

·       Security First Design: edgeboot prioritizes data security with features such as data encryption at rest and in transit, a private cellular connection, and two-factor portal authentication. Ethical hacking firms have extensively tested the product, assuring businesses that their network and sensitive data are well-protected.

·       Redundancy: edgeboot offers redundancy by providing out-of-band LTE connection and console access for connected devices, ensuring uninterrupted connectivity and access to critical resources, even during network disruptions.

·       Scalability and Flexibility: With installation and pre-configuration for quick deployment, edgeboot seamlessly integrates into most existing network topologies.

·       Network Monitoring, Alerting, and Support: Granite’s Network Operating Center (NOC) takes immediate action if a reboot does not restore service to a device. This includes contacting and dispatching the underlying Internet Service Provider, among additional customizable, device-specific directives.

All Granite customers who participated in the edgeboot pilot program earlier this year were highly impressed with the technology and the significant efficiencies it provided. As a result, each has elected to continue utilizing the technology.

“With a focus on intelligent features, user-friendliness, and scalability, and fortified with essential security features crucial for businesses today, edgeboot is tailored to meet our customers’ unique needs in today’s ever-changing tech landscape,” said Rob Hale, president, and CEO of Granite.

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