Clear, a global supplier of optical, broadband and digital network management software, announced the general availability of its Clearview Optical 7.0 product suite. Clearview Optical 7.0 provides full real-time monitoring functionality including fault, performance, and Service Level Agreement (SLA) management for delivering Quality of Service (QoS) and competitive reliability of advanced optical, SONET, and SDH networks.
According to analyst research firm RHK, service providers' total Operational Support System (OSS) spending is projected to increase from $16 million in 2000 to $30 million in 2004. The growth will be driven by the continued development of new and existing systems and an increase in the number of functions performed optically rather than electrically.
"In the present economic climate, service providers are continuing to explore new opportunities for revenue generation such as new service offerings, differentiated class of service, and a flexible pricing structure," said Lee Chow, senior analyst for RHK and founder of RHK's new Intelligent Optical Networks service. "The competitive advantage of an efficiently run network through the use of OSS software can be significant in terms of cost savings, and OSS solutions developed specifically with the challenging next-generation network in mind can be crucial to ensuring network reliability."
Clearview Optical 7.0 addresses the increased complexities of managing dynamic, high-capacity networks delivered by optical equipment vendors.
The Clearview Optical 7.0 product suite consists of:
* CircuitView: CircuitView simplifies the management of complex multi-vendor multi-technology optical networks by enabling providers to quickly isolate faults, determine alarm status and use One-Click Customer Correlation to identify affected customers. CircuitView also reduces mean-time-to-repair (MTTR) and enables proactive management, key benefits that service providers require in order to help reduce operational costs.
* ReportCard: ReportCard enables service providers to deliver proof of QoS to their customers by collecting network performance information from network elements and consolidating raw performance details into easy-to-understand, graphical reports. Clearview Optical 7.0 features provide greater flexibility in collecting data and generating reports used to demonstrate compliance with customer SLAs. These features help service providers increase revenues by providing a basis for service differentiation and reduction of customer churn.
* EarlyWarning: EarlyWarning assures premium service to customers by providing predictive analysis and threshold alarms to proactively respond to network problems before they affect SLA guarantees. Clearview Optical 7.0 has an enhanced acknowledgement function that enables NOC technicians to work more efficiently and effectively, further reducing operational costs.
Additionally, Clearview 7.0 includes several new capabilities that improve operating efficiencies for operators, including an improved graphical user interface (GUI) and enhanced aggregation of performance data.
Clear is privately held supplier of multi-vendor optical network management software for telecommunications providers. For more information, visit www.clear.com.