Offers Local Options for Calibration, Routine Service of JDSU Communications Test and Measurement Tools
Milpitas, Calif., June 14, 2007 â�� JDSU today announced a program designed to expand and localize the reach of JDSU's industry-leading test and measurement services, including upgrades and certified on-site calibration. In the initial phase of the Authorized Service Partner Program, JDSU has signed four companies with close geographic proximity and expertise specific to the requirements of JDSU cable operator customers. It gives customers a quick, reliable and efficient option to fulfill the standard service requirements of their test tools.
The program, currently addressing JDSU's cable network operator customers in regions across the U.S., offers customers the convenient option of using an authorized partner located near their facility for local product pick-up and return for standard calibration and basic service of JDSU test tools. It will help reduce downtime and increase productivity of field technicians. Partner companies include:
- Jones Broadband International (Western U.S.)
- Alpha Technologies Services (Lower Midwest and Southeast U.S.)
- Fiber Node Service (Upper Midwest)
- Hayes Instrument (Northeast)
"JDSU is committed to ensuring convenience, speed and quality to continue satisfying customers that require our top-flight services such as calibration and routine servicing of our award-winning test tools and solutions," said Bill Howden, vice president of Services, JDSU, Communications Test and Measurement. "Our Authorized Service Partner Program significantly reduces repair turnaround time and increases field technician productivity by enabling registered, authorized partners located close to our customer base to directly interface with customers and service test tools in close coordination with JDSU."
JDSU (NASDAQ: JDSU; and TSX: JDU) is committed to enabling broadband & optical innovation in the communications, commercial and consumer markets. JDSU is the leading provider of communications test and measurement solutions and optical products for telecommunications service providers, cable operators, and network equipment manufacturers. Furthermore, JDSU is the leading provider of innovative optical solutions for medical/environmental instrumentation, semiconductor processing, display, brand authentication, aerospace and defense, and decorative applications. More information is available at www.jdsu.com.
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