Broadband access network equipment supplier Iskratel has introduced Innbox Constructor, a tool that enables broadband services providers to customize customer premises equipment (CPE). Use of the web-based tool promotes plug-and-play installation, immediate service delivery, and rapid connection with the operator’s management system, says Iskratel.
Service providers can use InnBox Constructor to modify the default settings for plug-and-play operation, user rights and menu availability, GUI languages, and customer interface visuals such as colors and logos. The tool reduces operating costs, help desk calls, and truck rolls Iskratel asserts.
Operators of any size can benefit from the tool, according to the company. "As a regional operator supporting various access technologies, we had been continuously faced with the challenge of getting CPE tailored to our needs at a reasonable cost," said Igor Tatarević, CEO at Terrakom, a Croatian fixed-line network operator, by way of example. "With Innbox Constructor, we can now make the adaptations on our own, efficiently and cost-effectively. We trust that the devices we deliver to our customers will be operational and manageable from the first moment they are connected – at no additional cost for us."
"We are extremely pleased to see operators, such as Terrakom, recognize the value of Innbox Constructor,” commented Simon Čimžar, Broadband CTO at Iskratel. "The tool allows operators to stay focused on their business objectives and customer needs, instead of losing valuable time and resources making sure devices at customer premises are up and running."
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