In this episode, host Sean Buckley, Editor in Chief of Lightwave+BTR, talked to Michael Caralis, Verizon's VP of business markets, about how AI can benefit small—and medium-sized companies.
With over 20 years of experience driving success in multi-billion-dollar business units, Caralis oversees Verizon’s inside and digital sales teams, ensuring effective implementation of company strategies and exceptional customer service. Additionally, he directs strategy, innovation, and sales operations across small and medium business sales channels.
Here's a timeline of the interview's key moments:
Opening | 0.00
Host introduction of guests | 0:22
AI philosophy and plans around AI? | 1:02
AI benefits for your business customers? | 3:34
Verizon’s differentiation | 5:21
SMB’s key concerns implementing AI | 6:34
How SMBs can implement the Verizon AI platform | 8:36
Business vertical adoption | 10:59
Final thoughts/closing | 13:50
About the Podcast
In the Lightwave+BTR Broadband Pulse podcast, we address the key issues affecting the optical and broadband industry segments. Join us every week for insights from industry leaders on these topics. Visit our website at www.lightwave.com and click on our podcast site at https://broadbandpulse.podbean.com/.
Sean Buckley
Sean is responsible for establishing and executing the editorial strategies of Lightwave and Broadband Technology Report across their websites, email newsletters, events, and other information products.