BTI Systems proNX SLA Portal strengthens mobile backhaul and Ethernet business services offerings

BTI Systems has introduced the proNX SLA Portal, a cloud-based service assurance and performance monitoring tool targeted mainly at mobile backhaul and other Ethernet-based services applications.

As its name implies, the proNX SLA Portal is designed to enable service providers to monitor and enforce service level agreements (SLAs). In particular, the tool should prove beneficial to those wholesaling mobile-backhaul services, according to BTI’s John Beatty and Glenn Thurston. The new SLA Portal is a component of BTI’s proNX Management Suite that is sold as an add-on to the basic suite.

The proNX SLA Portal combines data collectors within the carrier’s network with cloud-based software tools. It enables real-time monitoring of network performance based on the ITU Y.1731 standard in the context of existing SLAs. It can monitor individual services across up to 7,000 cell sites, offering insight into a range of SLA parameters, performance metrics, and circuit details. It also offers customized reports.

Alarm thresholds are user defined, so that alerts can be received before end customers detect degradation in service performance.

The BTI Systems sources say that the SLA Portal is currently available – in fact, it is currently being installed in customer networks. Customers can outsource the cloud service aspects of the tool’s use or leverage their own cloud service support infrastructure. BTI Systems has partnered with a cloud development partner, but Beatty and Thurston declined to identify who this is.

While the two BTI executives believe mobile backhaul services will drive most of the initial demand for the proNX SLA Portal, they said the tool also could prove very helpful for the monitoring of off-net Ethernet services provision and related applications.