With a large customer backlog, Ciena CEO Gary Smith is confident it has the right recipe for new provider and data center demands. Meanwhile, Astound’s new CEO Ettienne Brandt talks about making customer service a priority and FBR acquires Southeastern Cable. Sean Bukley, Editor-in-Chief of Lightwave, breaks it down in this new Friday Five video.

Optimum's transition to bulk MDU agreements is driving up new broadband and video subscriber additions.

In this podcast, we spoke with Ettienne Brandt, Astound's new CEO, about his plans to implement new company-wide best practices to improve customer experience while maintaining its local feel.