JDSU expands video test offering for Microsoft Mediaroom customers

SEPTEMBER 3, 2009 -- The offering now also includes NetComplete Home Performance Monitoring (PM), part of JDSU's service assurance system.

SEPTEMBER 3, 2009 -- JDSU has extended its offering of communications test and measurement products used in support of Microsoft's Mediaroom platform for IPTV services. The offering now also includes NetComplete Home Performance Monitoring (PM), part of JDSU's service assurance system.

NetComplete Home PM is designed to give operators full performance management visibility from a central location into the actual experience of broadband, voice, video/IPTV, and video on demand (VOD) services in a home environment to proactively pinpoint, isolate, and resolve issues that might affect service quality of experience (QoE) for consumers.

JDSU will be exhibiting its portfolio of test solutions and services at Broadband World Forum 2009 in France, September 7-9, booth # 621.

"JDSU test solutions are a natural fit for the Microsoft Mediaroom platform," said Dan McCrary, director of partners and business development for Microsoft. "JDSU's ability to give an in-depth, end-to-end view of service performance all the way into the home will help ensure the quality of Mediaroom's multi-featured IPTV functions and services."

In addition, JDSU says the NetComplete Home PM enables operators using Mediaroom to reduce total cost of ownership (TCO) by reducing repeat rates, reducing mean-time-to repair (MTTR), and improving customer care support activities with better access to in-home performance data.

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