Service provider in the Americas selects EXFO’s service assurance tools to ensure mobile backhaul QoS, QoE

APRIL 5, 2010 -- EXFO Inc.’s Brix product was selected by one of the top-tier service providers in the Americas to ensure the quality of service (QoS) and quality of experience (QoE) of its mobile backhaul services.

The unnamed network service provider (NSP) has adopted EXFO’s service assurance solutions: the BrixNGN carrier Ethernet test suite, along with the carrier Ethernet operation report package and numerous Brix 3000 Verifiers. These service assurance tools ensure that service-level agreements (SLAs)/key performance indicators (KPIs) are met and that potential service degradations are proactively detected and fixed before customer QoS is affected.

The Brix offers a system-based approach that allows this NSP to normalize service metrics in a multivendor environment and to have the ability to provide flexible reporting on those metrics, internally and externally.

The BrixNGN Next-Generation Service Assurance Software allows for the continuous collection, correlation, analysis, and visualization of critical QoS and QoE data; the carrier Ethernet operations report package (part of the BrixView product line) offers customizable reporting and individual content portals, and the Brix 3000 Verifier remotely and automatically measures IP network performance and QoS.