North Dakota calls on Micromuse's Netcool

Feb. 28, 2001
Feb. 28, 2001-- Micromuse Inc. announced that two regional telecommunications service providers are deploying Netcool suite applications to help maintain the uptime of the State of North Dakota's leased fiber-optic voice and data network.

Micromuse Inc. (Nasdaq: MUSE), a provider of real-time fault management and service assurance software, announced that two regional telecommunications service providers are deploying Netcool suite applications to help maintain the uptime of the State of North Dakota's leased fiber-optic voice and data network.

Dakota Carrier Network (DCN), a fiber-based telecommunications provider headquartered in Bismarck, provides broadband and ATM services to Interexchange Carriers, Businesses and Government Agencies throughout North Dakota. SRT Communications, a local telecommunications provider based in Minot, provides telephone facilities for north central North Dakota.

The State selected DCN's fiber-optic network in conjunction with Micromuse's Netcool suite to provide real-time network monitoring of IP and telecommunications networks. DCN contracted SRT Communications to provide after-hours backup coverage. Micromuse's Netcool/OMNIbus for Voice Networks application is being deployed at both organizations' facilities. The application is a version of Micromuse's flagship Netcool/OMNIbus application optimized for use in switched voice networks. It captures relevant event data generated by voice switches and also provides custom rules files for configuring and managing TL-1 devices.

The Netcool/OMNIbus for Voice Networks application will collect and consolidate faults from various devices throughout the fiber-optic voice and data network to provide network administrators with an end-to-end real-time view of telecommunications services. The application will help network personnel identify and address critical events before they cause a disruption in services.

DCN is utilizing the application to monitor its fiber-optic ring and the State's Cisco-Powered network. SRT Communications is integrating the Netcool suite to manage all telecommunications used to provide local service including voice, data, and wireless. Additionally, SRT is using Micromuse's suite of 18 Netcool/Internet Service Monitors components to proactively measure compliance with customer service-level agreements and to monitor the availability and response times of its Internet services.

Micromuse's Netcool software suite collects management data from more than 300 management environments and network devices, including voice, data and Internet. Fault data is rapidly processed and filtered by the Netcool ObjectServer, an in-memory database. The Netcool suite helps operators to build views of service availability in real time, helping them manage networks more efficiently. Because it is scalable and deploys rapidly, the Netcool suite helps service providers expand their networks as their markets grow.

About Dakota Carrier Network, LLC:

Dakota Carrier Network (DCN, LLC) provides telecommunications to the state of North Dakota.

About SRT Communications, Inc.:

SRT Communications, Inc is the telecommunications company that serves north central North Dakota.

About Micromuse:

Micromuse Inc. (Nasdaq: MUSE) is a provider of real-time fault management and service assurance software. For more information, visit www.micromuse.com.

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