Nrby, Inc., a specialist in dynamic location intelligence for service provider operations, and Sisense, an AI-driven analytics platform, announced that the companies have partnered to create Nrby VU, a business intelligence tool that provides enhanced visibility into network events, trends, and workforce activities for broadband service providers.
Nrby and Sisense have collaborated to create customizable, multi-dimensional dashboards that significantly increase the operational value of the Nrby platform for operators of wired, wireless, and municipal broadband networks.
“Delivering essential services in the most efficient manner is mission-critical for today’s network operators,” points out Paul Palermo, VP of Business Development for Nrby. “Nrby VU adds a multi-dimensional level of visibility and analysis that enables network operators to go from reactively triaging problems that are impacting service to proactively anticipating and resolving issues before they occur.”
Nrby VU combines Nrby’s SmartPin technology for delivering location intelligence with Sisense Fusion, an AI-based analytics engine, to provide aggregated, comprehensive operational summaries of front-line metrics that can dramatically improve business processes and ROI.
Per the partners, Nrby VU allows operators to replace inefficient hand-written reports and siloed operations with streamlined workflows. Mobile teams may use the Nrby mobile app both to report issues in real-time, and to research the operational history of the assets at each "SmartPin" in the platform. The ability to access and act on data quickly stands to reduce field maintenance resource expenditures, the companies contend.
Nrby VU uses aggregated data from the Nrby app and operators’ existing API-connected partner monitoring systems to generate accurate and up-to-the-minute pictures of network health. This includes heat maps, service records, and historical trends, as well as predictive analytics that can shape future business and operational decisions.
“Businesses today can’t afford to make decisions based on trailing indicators,” noted Scott Castle, Senior Vice President of Product for Sisense. “Sisense’s market-leading AI-driven capabilities are enabling Nrby customers to unlock layers of data in real-time, allowing mobile teams to expedite vital maintenance in problem areas, while at the same time giving decision makers the information needed to identify clusters of problems that could become system-wide issues.”
According to a press release, in an initial deployment of Nrby VU, a prominent North American broadband operator has: reduced wasted truck rolls by 77% percent; lowered scheduled service calls by 62%; and increased preventive maintenance calls by 22%. The net result has been a 5X cost savings for every dollar spent with Nrby, reported the operator.