Incognito Software Systems Inc.: Overcoming Competition and Ensuring Superior TV Experience: A Case Study on Adapting Operational Support Systems with Incognito DX Solution for Tier 1 Operators IPTV Launch

Oct. 4, 2023
The Incognito DX Digital Experience solution application & device lifecycle management platform enabled the operator to deliver their customers a superior TV user experience via increased STB stability.
Our Tier 1 North American operator customer faced competitive pressures in a race to launch their following IPTV product to capture growth in the IPTV market, growing at a CAGR of 17.89% over the next five years. With a next-generation Android TV IP STB (set-top box) targeted for launch, the operator faced challenges such as adapting their OSS to manage and monitor the new TR-369 device. The Incognito DX Digital Experience solution application & device lifecycle management platform enabled the operator to deliver their customers a superior TV user experience via increased STB stability. 

Judge’s Comment: “Incognito’s DX solution helps the telco adapt their OSS to accommodate the TR-369 device.”        

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