Altice USA (Euronext:ATC) has introduced unified communications (UC) and hosted contact center services to its Lightpath voice portfolio. Altice USA's Lightpath division delivers business services such as managed services, voice, data and Internet services to New York metro area medium and enterprise businesses.
The new features are available by adding Lightpath Hosted Contact Center to any Lightpath voice service package and Lightpath Unified Communications to any Lightpath hosted voice service package. The company is also simplifying access to its Hosted Voice product, which can now be purchased as a standalone offering and includes local and long distance calling. The service was previously only sold along with an Internet and voice bundle.
Through its Lightpath, Optimum Business and Suddenlink Business branded services, Altice USA serves more than 375,000 businesses across 20 states, with a network that includes more than 14,000 fiber-lit locations, some 8,000 of which are located in the New York metro area.
"Businesses across the New York metro area rely heavily on Lightpath services, and we are committed to providing more choice to help customers drive their businesses forward," said Kevin Stephens, executive vice president, Altice Business. "As our customers' businesses become more complex and communications demands evolve, Altice USA is focused on offering the latest feature sets and tools available to introduce flexibility, efficiencies and revenue opportunities for our customers."
