Spectrum Mobile launches buyout program to attract new customers

May 23, 2024
The cable operator’s wireless service unit will pay up to $2,500 to customers who switch to Spectrum Mobile. 

Spectrum Mobile has introduced a phone balance buyout program to differentiate itself from other mobile brands. 

By switching to Spectrum Mobile and purchasing at least three lines with at least one ported line, customers can potentially save hundreds of dollars annually on their mobile bills. Spectrum will also pay off a customer’s existing phone balance on ported lines up to $2,500 (with a maximum of five ported lines).

The company claims that its service bundles can save customers even more money. Customers can bundle Spectrum Internet, Mobile and Advanced WiFi with the Spectrum One connectivity package. Spectrum also offers customers the option to use its online savings calculator to determine their monthly savings by switching to Spectrum Mobile from their current provider.

Spectrum Mobile offers other benefits to attract new customers, including unlimited data plans for $29.99/month per line and nationwide 5G access in all data plans at no extra cost. This includes unlimited talk and texting; the flexibility to change rate plans as needed for free; interest-free monthly installment plans; and an extensive bring-your-own-device program.

Affordable Connectivity Program (ACP) customers can access a free Unlimited Mobile line for one year – a savings of $360 – that will help offset the loss of the $30 per month ACP credit, along with the potential to continue saving money after the promotional period ends.

“Our new phone buyout program is designed to help customers switch from the steep costs associated with other mobile providers and take advantage of Spectrum Mobile’s superior value,” said Sharon Peters, Executive Vice President and Chief Marketing Officer at Charter Communications, which operates the Spectrum brand of connectivity and entertainment services. “

This new offer comes as Spectrum Mobile tries to grow its base. Charter added 473,000 residential mobile lines in the first quarter of 2024, compared to a growth 666,000 during the first quarter of 2023. 

About the Author

Sean Buckley

Sean is responsible for establishing and executing the editorial strategies of Lightwave and Broadband Technology Report across their websites, email newsletters, events, and other information products.

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